♦ Essential guide - Transferring funds to the joint account ♦

♦ Essential guide - Transferring tuition fee to be paid in EUR ♦

Tuition fees and other possible fees related to your studies can be paid in the Neptune system. After enrollment, the student will automatically have access to the so-called joint account, which is a "virtual student bank account". Payments to the collective account can only be made via transfer through your bank account. You can top up your Neptun balance by transferring to ELTE's account, from which the system automatically deducts the amount in the second step - if there is adequate coverage - when a debt expires. You can keep any amount in your joint account during your studies. If you have funds accumulated in your Neptun account and you no longer need the amount left on your balance, you can initiate its return at any time by pressing a button. The funds you transferred to your joint account will arrive on your Neptune balance in 1-2 business days, so this option does not offer immediate payment!

General information regarding transferring funds

• The time it takes to receive an international bank transfer, the expected transfer time may vary. It typically ranges from a few business days to up to a week, depending on the banks and the countries involved. However, please keep in mind that some factors can influence the transfer time, including intermediary banks and the chosen transfer method. To get a more accurate estimate for your specific situation, it's advisable to check with your bank, as they can provide more precise information based on the details of your transfer.
• it may take 1-2 business days to receive your payment in your Neptun account when transferred (HUF) from a Hungarian bank account.
• If you have not paid your fees and are in debt to the University we may take some or all of the following actions unless and until the debt is cleared:
  • charge you a late payment administration fee (3500 HUF)
  • you will be unable to register for exams/next semester or receive an official diploma
• Since the Automatic payment is turned on, this should not happen if you initiated the transfer calculating with the processing time and the money arrived to your joint account at least on the final day of the deadline.
• However, if you did transfer to the account in time and you still have received late payment fee, please contact the Education Office.
• You can check the status of your obligation by logging into your Neptun account and selecting the Finances/Payment menu. If it says "Fulfilled" you've paid your obligation. If the status still shows "Active" it means the payment is pending.
• PLEASE NOTE: Transferring money to your Neptun account alone doesn't fulfill your payment obligations! You need to either manually or automatically fulfill them.

Transferring HUF for fees transcribed in HUF via transferring funds to the joint account

Recipient’s name: EOTVOS LORAND TUDOMANYEGYETEM
Name and address of the account provider bank: MAGYAR ALLAMKINCSTAR
1139 Budapest Váci út 71.
(Hungarian State Treasury Ltd.)
Neptun HUF Bank account number:   
from Hungarian bank account**: 10032000-01426201-01120008
from foreign bank accounts***:   IBAN: HU22 1003 2000 0142 6201 0112 0008
SWIFT: MANEHUHB
BIC: HUSTHUHB
Announcement/Note to transfer/Topic/Notice: NK-YOUR NEPTUN CODE
In the transfer's comment field (notice/announcement/topic), you must provide your Neptun code in the following format: NK-followed by your Neptun code (e.g., 'NK-ABCD12').
In the Finances >Payment menu tick in the fees (liabilities) you would like to pay in. (You can pay in multiple fees in one transaction if needed), then click on Pay in.

Transferring HUF via SimplePay

From the displayed payment methods, select the SimplePay Payment by credit card option and click on the Pay in button. A Data Transfer Statement will appear, if accepted, the web will redirect you to the SimplePay webpage. You will be redirected to the SimplePay payment interface. Here you can directly enter your credit card details or log in and use a previously provided credit card information.
A pop-up window window will verify whether the transaction was successful or unsuccessful.
If the transaction was successful the liabilities’ status (transcribed fees) will appear as Fulfilled.
If the transaction is unsuccessful  the the fees will appear as in Progress. In this case you have to wait a few minutes until the status of the fee turns Active again and then you can attempt to pay the fee again.

What can I do if the transferred funds have not arrived to my joint account?
Please note that a domestic forint transfer arrives at the joint account in 1-2 business days, in the case of an international bank account the transfer may take up to 4-5 business days.
If the transferred fund has not arrived in your joint account, first check if your transfer data was correct (correct bank account, correct announcement (NK-your Neptun code). Without the correct announcement, the transferred funds will not arrive!
In case the funds have not arrived initiate a case via Complaint about transferred yet unreceived payment, in the comment section add the description of your issue, then click on Save, do not forget to attach the screenshot of the proof of payment (bank statement) via (attach new picture option), do not forget to Submit the case! Until the case is submitted, the administrators will not see your case therefore they will not be able to assist your problem.
When the case is closed, you will receive a Neptun notification.

Automatic payment (Auto-payment)
If you have sufficient funds in your Neptun account, and any of your liabilities are due, this system will automatically fulfill those obligations, preventing them from becoming overdue.

Information about the invoice request
In case you have any questions about your issued invoice, or regarding invoice requests, please submit a case here.  

Information about the Income Certificate

In case you need an Income Certificate and you would like to receive it in person, you do not need to submit a case just come to the Quaestura Office where you can get it right away.
If it is not possible for you to come to the Office in person, you may authorize someone to act on your behalf. In this case, please do not forget to fill in the authorisation sample provided here.
The Office can also send the Certificate by mail. This requires paying a service fee. Note, that it cannot be sent to a foreign address. You can ask for the delivery here.
If you suspect that the Income Certificate, sent in a personal message in Neptun,contains false information (amount, personal data), report it in the same case category

Where can I check my debts in Neptun?

• Neptun sends an automatic message whenever a new debt is incurred. After entering Neptun, you will receive a notification in a pop-up window if you have an overdue debt.
• You can check your current finances/debts here: Neptun, Finances / Payment menu. Use All terms and Active status filters to list your Active fees.

What can I do if I would like to have the funds on my joint account to be refunded to my bank account?

• If you do not have Active debts in Neptun, the funds on the joint account can be refunded to the bank account registered as default in Neptun.
• You can initiate the refund via Finances/ Transaction list menu, choose the university’s joint account then click on the Transfer back button.
• Choose the bank account where you request the funds to be refunded to.
• You can add your bank account if needed via Finances > Settings > Bank accounts menu, Add bank account number menu.
• Please note that by submitting the refund request you only initiate the procedure, the refund is not immediate, it may take up to 10 business days in the study term and the exam period, up to 20 business days during the summer holidays.
• The actual refund will be initiated by the Department of Student Finances.

Transfer information for transferring the tuition fee to be paid in EUR (EUR transfers only!)

Recipient’s name: EOTVOS LORAND TUDOMANYEGYETEM
Name and address of the account provider bank:
MAGYAR ALLAMKINCSTAR
1139 Budapest Váci út 71.
(Hungarian State Treasury Ltd.)
Neptun EUR bank account number:
IBAN: HU68 1003 2017 0142 6201 0603 0012
    SWIFT: MANEHUHB
    BIC: HUSTHUHB
Announcement/ Note to transfer/ Topic: NK-YOUR NEPTUN CODE

• The online surfaces of the banks may use different names for the different banking services. Please be careful and choose the option meaning transferring foreign (not domestic) currency and/or give the currency (EUR) during the transfer.
• BIC or SWIFT? Both of these identifications represent the recipient bank. The choice between them depends on your bank. If your bank accepts both, either one is suitable.